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Support FAQs

How long does it take to get a reply?

Our student development team actively monitors the inbox. We strive to respond to valid queries within 24-48 working hours.

How do I report a broken portal link?

If an official link (like SAMS or NCVT) doesn't load, use the form to tell us the exact button name. We will fix it ASAP.

Can I request a new feature?

Absolutely! If you need a specific study resource or calculator added to the homepage, send us your detailed suggestion.

Is this communication official?

No, messages go to the student developers. For official college administration matters, please visit the campus directly.